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Gaming Operations Section


Major Michael Noel

Captain Glen Hale
Commander - Operations

Executive Officer: Lieutenant James Cormier


 

7919 Independence Blvd.
Baton Rouge, LA 70806
Box A-3
(225) 925-1900 Office
(225) 922-4822 Fax

The Operations Section is committed to the strict regulation and control of statutorily authorized gaming entities in conjunction with the Louisiana Gaming Control Board (LGCB).  These establishments include licensed Riverboat Casinos, the Land-Based Casino in New Orleans, Slots at the Race Tracks, and all Video Poker locations.  The Section is responsible for the intake, processing and investigation of applicants for licensure or permitting in the Video Gaming and Casino Gaming industries. After conducting the investigations of applicants, the investigative findings are submitted to the LGCB for licensing determination.  Investigations, as provided by Title 27, are required to be conducted under the direct supervision of sworn law enforcement officers.  The Operations Section shall investigate and enforce all laws, rules and regulations including the provisions of Title 27.

The Section has field offices located in the following cities: Baton Rouge, New Orleans, Lafayette, Lake Charles, and Shreveport.  Inquiries should be made through the office located nearest the activity in question; however, all inquiries are welcome and will be routed to the appropriate office.

Baton Rouge Field Office - Headquarters

Lt. Buzzy Trahan
7919 Independence Blvd Box A-28
Baton Rouge, LA 70806
Phone: 225-925-1900 or 1901
Fax: 225-922-1580
E-Mail:

  1. Hollywood Casino - Baton Rouge – Riverboat
  2. Belle of Baton Rouge Casino – Riverboat
Shreveport Field Office

Lt. Joe Ingram
3010 Knight Street, Suite 150
Shreveport, LA 71105
Phone: 318-862-9910
Fax: 318-862-9922
E-Mail:

  1. El Dorado - Shreveport – Riverboat
  2. Sam's Town Hotel and Casino - Shreveport – Riverboat
  3. Boomtown Casino & Hotel - Bossier City – Riverboat
  4. Horseshoe Casino – Riverboat
  5. DiamondJacks Casino & Resort - Bossier City - Riverboat
  6. Harrah’s Louisiana Downs – Racetrack
Lafayette Field Office

Lt. Rhett Trahan
2020 West Pinhook, Suite 401
Lafayette, LA 70508
Phone: 337-262-5795
Fax: 337-262-5804
E-Mail:

  1. Amelia Belle Casino – Riverboat
  2. Evangeline Downs - Racetrack and Casino

Houma Office
Sgt. Gary Williams
103 Melissa Lane
Houma, LA 70360
Phone: 985-876-8834
Fax: 985-857-3677
E-Mail:


Lake Charles Field Office

Lt. Keith Greene
One Lakeshore Drive, Suite 970
Lake Charles, LA 70629
Phone: 337-491-2850
Fax: 337-491-2852
E-Mail:

  1. Isle of Capri / St. Charles – Riverboat
  2. Isle of Capri / Grand Palais – Riverboat
  3. L'Auberge du Lac Hotel & Casino – Riverboat
  4. Delta Downs Racetrack Casino and Hotel – Racetrack
New Orleans Field Office

Lt. Robert Hodges
1450 Poydras Street, Suite 1300
New Orleans, LA 70112-1214
Public: (504) 310-7000
Fax: (504) 568-8633
E-Mail:

  1. Harrah’s New Orleans – Landbase Casino
  2. Boomtown - Harvey – Riverboat
  3. Treasure Chest Casino – Riverboat
  4. Fair Grounds Race Course - Racetrack and Casino