Gaming Enforcement Division - Gaming Operations Section

Captain Glen Hale Commander - Operations Section

7919 Independence Blvd., Box A-3 Baton Rouge, LA 70806 Phone: 225-925-1900 / 925-4865 Fax: 225-925-4822

Responsibilities

The Operations Section oversees and regulates licensed casinos and gaming establishments located throughout Louisiana. The Section is responsible for the processing and investigation of applicants for licensure or permitting in the local Casino Gaming, and Video Poker industries. The Section investigates and enforces all laws, rules and regulations, concentrating on the provisions in the Gaming Statutes found in L.R.S. Title 27.

These establishments include licensed Riverboat Casinos, the Land-Based Casino in New Orleans, Slots at the Horse Race Tracks, and Video Poker locations. The Section is responsible for the intake, processing and investigation of applicants for licensure or permitting in the Video Poker and Casino Gaming industries. After conducting the investigations of applicants, the investigative findings are submitted to the LGCB for licensing determination. Investigations, as provided by Title 27, are required to be conducted under the direct supervision of sworn law enforcement officers. The Region shall investigate and enforce all laws, rules and regulations concentrating on the provisions of Title 27.

The Operations Section has field offices statewide in Baton Rouge, New Orleans, Breaux Bridge, Lake Charles and Bossier City. Inquiries should be made through the office located nearest the activity in question; however, all inquiries are welcome and will be routed to the appropriate office.