Crisis Response

The Crisis Response Command is comprised of the Emergency Operations Center, the Headquarters Consolidated Communications Unit, and Mobile Command Posts. The Crisis Response Command provides the highest level of operational support to all sections of the Louisiana State Police, as well as, local, state, and federal agencies.

Emergency Operations Center (EOC)

Address: 7667 Independence Blvd., Baton Rouge, LA 70806
Phone: 225-287-7704
Fax: 225-922-1555

The Louisiana State Police Emergency Operations Center (EOC) is a state-of-the-art command and control center co-located with the Governor's Office of Homeland Security and Emergency Preparedness on the Louisiana State Police Headquarters compound. From this location, members of the Critical Incident Management Staff (CIMS) coordinate disaster planning, response and mitigation to critical incidents. In addition, the EOC serves as a base of operations for high profile security operations and Departmental support for other agencies.

The Crisis Response staff and CIMS team is able to monitor major evacuation routes via the Louisiana Department of Transportation and Development's Intelligent Transportation Systems (ITS) network to provide real time information during an evacuation. The staff is also able to view major facets of Louisiana's critical infrastructure through video monitoring equipment.

The EOC plays a crucial role in critical incident management for the Louisiana State Police and has activated for a wide variety of events, including response to inclement weather; security details for Presidential visits and Gubernatorial Inaugurations; and other emergency response activities such as hazardous materials incidents, the Space Shuttle Columbia disaster, and multi-jurisdictional law enforcement operations. The EOC was fully operational during Hurricanes Katrina and Rita in 2005, Gustav and Ike in 2008, and Isaac in 2012. The EOC also plays a vital role in the execution of the Strategic National Stockpile (SNS) Program when implemented in Louisiana by the Department of Health and Hospitals.

The EOC is equipped with communication, mapping and intelligence gathering technology designed to increase situational awareness and facilitate information dissemination. All EOC systems have built in redundancy features to ensure uninterrupted service to the citizens of Louisiana.

As part of the Louisiana Emergency Operations Plan, the Louisiana State Police has primary responsibility for the following Emergency Support Functions (ESF): ESF-2 (Communications), ESF-10 (Oil Spill, Hazardous Materials and Radiological), and ESF-13 (Public Safety and Security); and support responsibility for the following Emergency Support Functions (ESF): ESF-1 (Transportation), ESF-5 (Emergency Management), ESF-6 (Mass Care, Emergency Assistance, Housing and Human Services), ESF-7 (Resources Support), ESF-9 (Search and Rescue), ESF-14 (Community Recovery, Mitigation and Economic Stabilization, and ESF-15 (Emergency Public Administration.

Louisiana Emergency Operations Plan

Official Louisiana Hurricane Survival Guide

English  |  Spanish  |  Vietnamese

Metropolitan New Orleans Contraflow Plan – Printable Sections

Contraflow Map

Phase III Contraflow Instructions

Inset Maps:

• I-10 at Williams Blvd, Kenner
• I-10 at Veterans Blvd, Metairie
• I-10 at Clearview Pkwy, Metairie
• I-10/I-12 at I-59, Slidell
• I-12 at US 190, Covington
• I-12 at I-55, Hammond

Communications Unit

To learn about becoming a communications officer, click here.

Region 1 

Address: 7667 Independence Blvd., Baton Rouge, LA 70806
Phone: 225-925-6536
Fax: 225-925-6524

Region 2 

Address: 121 E. Pont des Mouton, Lafayette, LA 70507
Phone: 337-262-5489
Fax: 337-262-5685

Region 3 

Address: 1710 Odom St., Alexandria, LA 71301
Phone: 318-487-5911
Fax: 318-487-5010

The Louisiana State Police Communications Unit is comprised of three (3) Regional Communications Centers. Region 1 is located in the LSP Emergency Operation Center -Baton Rouge, Region 2 at Troop I - Lafayette and Region 3 at Troop E - Alexandria. Each Communications Center operates 24 hours per day and is a Secondary PSAP to the regional 911 centers. The LSP Communications Centers provide a vital communication link between field personnel and command of their respective regions. 

LSP Communications Unit is supervised by a civilian Communications Director who answers to the Commander of Crisis Response. Daily operations of the Regional Communications Centers are directly supervised by a Communications Manager, while each shift is led by a Communications Officer Supervisor.

LSP Communications personnel are actively engaged in all facets of law enforcement communications, including routine daily radio traffic, pursuits, fugitive manhunts, hazardous material incidents, and natural disasters, including the multiple catastrophic hurricanes that have devastated the state’s coast. Additionally, the Communications Unit has also provided radio support for gubernatorial inaugurations, Presidential visits, and sporting events such as Super Bowls, BCS National Championship, and Final Four.

LSP Communications Unit also provides a continuous radio communications gateway to other law enforcement agencies and state agencies in Louisiana utilizing the P25 700 MHz system known as the Louisiana Wireless Interoperability Network (LWIN). Furthermore, the section assumes responsibility for monitoring the Hazardous Materials Reporting Hotline, State Fire Marshal Emergency line, Louisiana State Police Suspicious Activity Reporting Hotline, and incident reporting for the River Bend, Grand Gulf, and Waterford III nuclear facilities during evening, weekend, and holiday hours.

Mobile Command Posts

Address: 7667 Independence Blvd., Baton Rouge, LA 70806
Phone: 225-925-7764
Fax: 225-287-7786

The Louisiana State Police has two Mobile Command Posts (MCP) in its fleet which can be deployed quickly to all areas of the state to support the agency's response to critical incidents. Both MCPs are equipped with state-of-the-art radio and satellite communications equipment, video cameras, downlink, and wireless technology.

The MCPs are routinely deployed to support the Special Weapons & Tactics (SWAT) Team, Emergency Services Unit, and State Police Troops, and has been deployed to many high profile security events such as Super Bowls XXXI, XXXVI, and XLVII in New Orleans, Louisiana, the 2000, 2004, 2008, and 2012 BCS National Championship Games in New Orleans, the 2003 and 2012 NCAA Final Four in New Orleans, and the 2014 Louisiana Marathon in Baton Rouge, Louisiana.